Frequently Asked Questions
Any person who meets the conditions of carriage of Vietjet is eligible to register to be the beneficiary or holder of the Power Pass at powerpass.vietjetair.com/, whichever depending on the buyer’s preference. Power Pass can only be purchased online with limited quantity.
One email address can only be registered for one (01) beneficiary.
Yes if you meets the conditions of carriage of Vietjet.
To purchase Power Pass, please do the following steps:
- Step 1: Access powerpass.vietjetair.com
- Step 2: Select “Buy Power Pass”
- Step 3: Pay with credit cards (e.g.: Visa, Mastercard, JCB…) or other payment methods as displayed
You can purchase and take unlimited domestic flights of Vietjet within the permitted period of your purchased Power Pass without having to pay any extra base fare for Eco class (except for tax, surcharges and other extra services)
You are eligible for a complimentary 15kg check-in baggage and 7kg carry-on baggage (according to terms & conditions of carriage of VIetjet)
Usage period of Power Pass and flights booking:
- Power Pass – Sky6(8,999,000 VND, VAT not included): Book and fly before September 30th, 2020
- Power Pass – Sky12 (16,999,000 VND, VAT not included): Book and fly before March 31st, 2021
You will need to pay the following extra charges:
- Tax and surcharges on Vietjet’s website
- Extra services such as seat selection, hot meals, extra baggages, insurance…
- 01 accompanied infant (under 2)
When you want to book your flights, please sign-in at powerpass.vietjetair.com/ with your account details, select your flight and schedule, then enter your Power Pass number during payment step to get 100% base fare reduction and other benefits. You need to book and finish your payment at least 72 hours before departure.
You can change your booked flight up to 3 hours before departure time, and the new departure time has to be after at least 72 hours of the old one. Fee for date and flight change: 100,000 VND/passenger/segment/change (VAT not included)
Changes have to be made online via powerpass.vietjetair.com. Changes can also be made via Vietjet hotline or Vietjet ticket counter at airports, with fees based on current Vietjet T&C. Ticket’s name cannot be changed in all situations.
Every Power Pass account can only be used for its beneficiary, except for the accompanied 2 year-old infant. Besides, in any cases, Power Pass accounts cannot be refunded or transferred.
At the moment, only international credit cards (e.g.: Visa, Mastercard, JCB…) are eligible to make the payment for Power Pass
Power Pass can be assigned to any person when purchasing. Thus, you can purchase it as a gift for your friends and family.
Power Pass account is only eligible for 01 assigned beneficiary. Thus, if you want to have several Power Pass, you’ll need to create several accounts.
Currently, Power Pass can only be used as a payment for Eco class ticket.
You can use your personal or corporate credit/debit cards to pay for your desired quantity of Power Pass.
Please see detailed Term & Conditions here to enjoy the most fun and comfortable flights.
- For Power Pass’s invoices:
Customers send invoice’s information including: Power Pass ID, payment amount, name of the corporate/ customer, tax number, address to the email firstname.lastname@example.org
- For invoices of tickets’ taxes & fees: